The personal information Herkimer Radio & Wireless obtains about individual visitors to our websites is information the visitor supplies voluntarily. This means that you can visit our websites without telling us who you are or revealing any information about yourself. To gauge the effectiveness of our websites, we do collect some generic information about our visitors. Our web servers automatically recognize a visitor's domain name (such as .com, .edu, etc.), the point of entry from which a visitor enters our site including web pages, User Guide CDs or banner ads, which pages a visitor visits on our site, and how much time a visitor spends on each page. This information is not linked to any personally identifiable information about the visitor. We or our contractors use web beacons (i.e., "cookies") to track use of our sites and to track what sites users came from, but do not collect personally identifiable information via these web beacons. We aggregate this information and use it to evaluate and improve our websites. We do not track user activity on sites outside of Herkimer Radio & Wireless.

Herkimer Radio & Wireless may collect personally identifiable information (such as name, email address, postal address) and/or third party personally identifiable information through this website. In some situations, such as when you order a product or service online or register for online billing, Herkimer Radio & Wireless will collect billing information, such as your credit card number and billing address, and we may share this information with our third parties contractors (such as your credit card company solely for the purpose of processing the transaction you have requested). You may choose to provide individual information to Herkimer Radio & Wireless in a number of ways through our websites such as by:

* Ordering a product or service from us;
* Sending us email;
* Registering to receive news, public policy updates, or information about our products or services;
* Applying for a job or a grant; or
* Entering a contest.

When visitors supply information about themselves for a specific purpose, Herkimer Radio & Wireless uses the information for that purpose (such as to provide the information the visitor has requested or to consider a visitor for a particular job). When visitors use our websites to order products or services, or to request information about them, we may use the individual information as we would use the same information obtained offline - for example, to evaluate your service needs and contact you regarding additional services you may find useful. You have the right to choose not to receive this information by notifying us of your preference.

When a user wants to set up an account with Herkimer Radio & Wireless, in order to determine the user's credit worthiness, we use their name, date of birth, and social security number to request a credit report from a credit-reporting agency. We are required by the law to keep customers paperwork for 2 years and then we will destroy it.

We do not sell individual information obtained online about our visitors. And, we will not disclose the individual information provided to us online to anyone outside of Herkimer Radio & Wireless or our contractors unless you specifically authorize it (by purchasing a product or service using a credit card, for example, you authorize us to provide information regarding the purchase to your credit card company), it is required by law, or disclosure is necessary to protect the safety of customers, employees or property. If you provide individual information to us in the context of an event Herkimer Radio & Wireless sponsors with another company, such as a contest, or if you register on a co-sponsored site or feature, you may also be providing the information to the co-sponsor. In those circumstances, the co-sponsor's privacy policy will control, so review their information carefully. Herkimer Radio & Wireless from time to time uses third party contractors to perform services such as website management, site design, site hosting and special promotions but does not use user information for other purposes beyond providing specific services on Herkimer Radio & Wireless website.

Email
Herkimer Radio & Wireless does not send unsolicited "junk" email (spam). We may use email to communicate with our customers, to respond to visitors' emails, to confirm orders placed online, and to send information that a visitor has requested. If you receive an unwanted email from us, you can simply reply to ask not to receive future emails.

Herkimer Radio & Wireless provides an unsubscribe function in its email campaigns in order for subscribers to opt out of further email communications from us.

Use of cookies
Herkimer Radio & Wireless websites also use "cookies", which may be sent by contractors that we use to track how our websites are used. They allow us to serve you better. When you use our sites, we or our contractors send information, a cookie, to your computer and it is stored there. When you return to our sites, your computer sends the cookie back to us or our contractor. This allows our server to recognize your computer and any settings you created on our sites. It restores those settings so you don't have to enter the same information every time you visit. For example, if you entered your zip code on a visit to our site, when you return you will see information for that zip code without typing it in again. It also allows us to track non-personally identifiable information about how our websites are used and how to improve them. The fact that our server recognizes your computer when it retrieves the cookies does not mean that Herkimer Radio & Wireless is actually acquiring information about you. You can set your browser to delete cookies or to tell you before you accept one. Look in your browser's Options or Preferences menu.

Compliance with laws
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our websites.