Manage Your Account
• Check Your Account Balance:
o Press #225 SEND from your wireless phone – airtime free
• Check Your Minutes Used:
o Press #646 SEND from your wireless phone – airtime free
• Make a Payment:
o Press #768 SEND from your wireless phone – airtime free
• Check Data Usage:
o Press #3282 SEND from your wireless phone – airtime free

My Account Online
Easy account access – practically anywhere
As a Verizon Wireless customer you can get easy, online access to the latest information on your account – whenever it’s best for you – with My Account Online. Just go online and get it done fast.

Manage your account
• View and pay your bill
• Enroll in Paperless Billing
• Check your account balance & minutes of use
• Enroll in Auto Bill Pay
• Change calling features
• Reset your voice mail password
• Change your billing address
Learn more online
• How to use your service, phone and calling features
• Check gift cards & rebate status
• Frequently asked question & answers
• Contact Customer Service
View demos
• How to read your bill
• Payment options
• Get It Now® services
• Picture Messaging
• Set up & use your voice mail

LNP – Local Number Portability
What is local number portability?
Local Number Portability is a government mandate that requires wireless and wireline service providers to allow customers with eligible phone numbers to retain their phone numbers when changing service providers.

How do I know if my current number is eligible to be ported?
All phone numbers are assigned to a local geographic area. To port your number:
• it must remain associated with the same local geographic area where it is currently assigned
• the local geographic area with which your number is associated must be an area where Verizon Wireless currently provides service
Initially, numbers that are assigned to local geographic areas outside the 100 largest markets may not be eligible to be ported.

You are able to check your number's eligibility online, at any Verizon Wireless store, authorized agent location or by calling us at 1.800 2 JOIN IN.

Should I cancel my existing service before porting?
No. Your number must remain active. Canceling your service prior to porting will prevent you from keeping your number. Please note: You may be responsible to your old service provider for any contractual requirements and applicable charges, including an early termination fee, on your old account.

Insurance – Wireless Phone Protection
Without your wireless phone, you’re out of touch, less efficient and less productive. Replacing your phone could be costly and inconvenient – UNLESS you have Wireless Phone Protection™.
• New or existing Verizon Wireless customers purchasing or acquiring new equipment can only enroll at point of sale or within 15 days of phone acquisition.
• Warranties usually don’t cover loss, theft or damage. Wireless Phone Protection™ does. Your phone may be covered under a manufacturer’s warranty for malfunction only.
• What’s covered?
- One phone per wireless phone number
- One standard battery (as part of handset loss)
- One standard cigarette lighter adapter
- One standard leather case
- One standard charger
- One standard earbud
• What’s it cost?
- Monthly fee: $4.99 monthly fee
- Deductible: $50.00
- Claim Limits: 2 claims in a 12 month period, $1500 per claim (including $200 in accessories)
- Covered Incidents: Loss, Theft, Physical Damage, Liquid Damage & Resulting Corrosion